CornerStone Professional Placement has partnered with a local airline servicer in their search for a General Manager to join their team in Oklahoma City, OK. This is a direct hire opportunity offering a competitive salary range of $90,000 – $100,000 annually, based on experience and qualifications. The General Manager will be responsible for overseeing the day-to-day operations of the client service business, with a strong focus on financial performance, customer service, and operational excellence. This is a highly visible leadership role requiring prior airline or airport industry experience and a proactive approach to managing people, processes, and performance. Key Responsibilities: Lead and manage station operations, ensuring adherence to Service Level Agreements (SLA) and performance targets Oversee and implement the Safety Management System (SMS) and related safety plans Ensure full compliance with FAA/TSA regulations, safety procedures, and company policies Manage and coach frontline supervisors and staff to drive service quality and employee engagement Conduct regular audits and safety briefings; analyze trends and implement corrective actions Serve as the liaison with local airport/airline managers and government agencies (e.g., FAA) Handle employee relations issues and disciplinary actions as needed Ensure accurate and timely reporting of operational, safety, and compliance metrics Maintain a clean and safe working environment and ensure equipment and PPE compliance Foster a culture of professionalism, safety, and high performance across the team Requirements: Bachelor's degree or 5+ years of management experience, preferably in the aviation/airline industry Prior experience in an airport or airline operations environment is required Strong leadership and supervisory experience Excellent written and verbal communication skills Ability to work both independently and as part of a collaborative team Must be 18 years or older with reliable transportation and phone access Must be a U.S. citizen or authorized to work in the U.S. Able to lift up to 50 lbs, stand, sit, bend throughout the shift Must pass a criminal background check and pre-employment/random drug screening Must meet eligibility requirements for an airport security-sensitive identification badge Travel may be required Location: Oklahoma City, OK 73159 Pay Range: $90,000 – $100,000 annually (based on experience) If interested, send your resume to Allison Harrison at allisonh@cornerstonestaffing.com and call 817-635-0500X162 for immediate consideration.
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