Business Operations Associate Job at Equal Access, Richmond Hill, NY

RFdKaGF1RDNYSDhHQlRrNU83OEt6SXhpcXc9PQ==
  • Equal Access
  • Richmond Hill, NY

Job Description

About the Company

EqualAccess is partnering with a mission-driven property management firm that oversees a large portfolio of affordable and rent-regulated housing throughout New York City. Our client maintains a strong reputation for regulatory compliance, community responsiveness, and structured operational excellence. This role supports their internal compliance department in ensuring full adherence to local, state, and federal housing regulations.
Position Summary

We are hiring a Business Operations Associate to join our client's Recertification Department. The ideal candidate will enjoy a fast-paced environment and is detail-oriented , highly organized, and confident managing compliance workflows. This person will handle certifications, resident communication, documentation tracking, and reporting requirements to ensure the organization remains audit-ready and fully compliant. This is a great entry level position with upward career mobility.
Key Responsibilities
  • Respond to tenant inquiries via phone and provide excellent customer service
  • Collect and process housing recertifications and student status affidavits
  • Contact tenants for missing or corrected documents to ensure compliance
  • Review tenant income certifications for accuracy and program alignment
  • Complete annual owner and housing recertifications
  • Create and maintain spreadsheets and compliance reports
  • Submit monthly and annual reports to owners, government agencies, and investors
  • Track and resolve outstanding compliance issues
  • Ensure timely responses to compliance-related emails
  • Maintain organized tenant files; scan and store documents in appropriate folders
  • Perform other compliance-related duties as assigned
Required Qualifications
  • High school diploma or GED (some college preferred)
  • Proficiency in Microsoft Office, especially Word and Excel
  • Experience using Mail Merge functions
  • Strong organizational skills and ability to multitask
  • Excellent written and verbal communication
  • Self-starter with ability to work independently or under direct supervision
  • Team-oriented and dependable with a strong work ethic
  • Comfortable working in a fast-paced environment
Preferred Qualifications
  • Bilingual in English/Spanish

Location: Queens, NY

Employment Type: Full-time

Compensation: $23.00-$25.00 per hour
Why EqualAccess

We don't just place candidates - we help build careers. Every EqualAccess placement includes 6 months of post-placement coaching, mentorship, and professional development to ensure long-term success, retention, and upward mobility.

Job Tags

Hourly pay, Full time, Work at office, Local area,

Similar Jobs

Armstrong World Industries

R&D Mechanical Engineer Intern Job Job at Armstrong World Industries

 ...seeking motivated candidates for our Summer Engineering Internship opportunities based at our...  ...Whats in it for you? As Engineering Intern, you will have the opportunity to utilize...  ..., today and into the future R&D Mechanical Engineering Intern Program Offering Mechanical... 

HCA Healthcare

Maternal Fetal Medicine Physician Job at HCA Healthcare

 ...unspoiled beaches glisten and coax vacationers and residents alike to relax and enjoy. The New York Mets spring training and AA team, great golf including the PGA Golf Club and Historical Center, sports fishing, diving, surfing, kayaking, museums, theatre, art galleries,... 

VISTA Staffing Solutions

Physician Infectious Disease - Competitive Salary Job at VISTA Staffing Solutions

 ...located in San Fernando Valley with a stellar 44 year reputation -Center offers services such as primary care, pediatrics, adolescent teen health center, dental, optometry, mental and behavior health care -Join a team of 15 physicians and nurse practitioners, as well... 

BayOne Solutions

Desktop Support Technician Job at BayOne Solutions

 ...Jamf (Casper), and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the...  ...issues Qualifications ~3+ years in a fast-paced Desktop Support role, where you handled changing priorities, escalations, and a... 

Inmar

Order Picker Forklift Job at Inmar

 ...time pressure and meet production goals; able to work more than 8 hours per day (over-time) as needed ~ Able to assist with other...  ...transparency, and the value of individual contributions. The hiring pay rate for this position is: $17.10 Incremental pay increase are...