This is a remote position.
We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for services. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.
The candidate MUST have experience when it comes to the following services provided below:
Moving
Heating, ventilation, and air conditioning
Home improvement
Plumbing
Locksmith
Air duct
Water damage
And other services related
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Good English communication skills
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multitask, set priorities and manage time effectively
1. Computer Specifications
Minimum Intel Specs
Processor: Core i7 8th generation (and above)
Core i5 10th generation (and above)
RAM: Minimum of 12 GB
Storage: 128 GB SSD or higher
Graphics: 2 GB graphics memory
Minimum AMD Specs
Processor: AMD Ryzen 5,7,9
RAM: Minimum of 12 GB
Storage: 128 GB SSD or higher
Graphics: 2 GB graphics memory
Macintosh Specs
Processor: Core i7/ i5 / M1/ M2
RAM: Minimum of 12 GB
Storage: 128 GB SSD or higher
Graphics: 2 GB graphics memory
2. Main Internet Speed Requirement
Jitter: below 10ms
Latency: below 160ms
Upload: more than 25mbps
Download more than 40 mbps
3. Power Backup
A reliable power backup that could sustain a minimum of 8 hours (full shift)
Examples: Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)
4. Internet Backup (Secondary internet)
Jitter: below 10ms
Latency: below 160ms
Upload: minimum of 25mbps
Download: minimum of 25mbps
Power and Internet Backup is a MUST.
...Job Description Norfolk Southern (NS) invites dedicated individuals to join our team as Train Conductors. As a Train Conductor, you will play a pivotal role in ensuring the secure and efficient movement of freight trains. This dynamic position encompasses a range of...
...Join Our Team: School Based Sign Language Interpreter Needed in Michigan! Supplemental Health Care is proud to partner with a public school district in Ionia, MI. Our Partner is dedicated to Creating a inspiring, engaging, inclusive, and caring learning environments...
...causes and opportunitiesKey business partner Key Account Manager on... ...volumes of data and creating top level summariesAdvanced Excel... ...2025-11-17Seniority levelEntry levelEmployment typeFull-timeJob functionResearch, Analyst, and Information TechnologyIndustries...
...Job Description Job Description Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with life-limiting conditions. We offer a broad range of services in the community or facility-based to help patients and their families...
...USA Our Mission is to deliver fast, affordable, high-quality roof repairs without the hassle of middlemen or inflated pricing.... ...scaling our operations and need a detail-oriented, customer-focused Project Manager to ensure every job is executed flawlessly. What You'll Do...