Call Center Customer Service Representative Dental Insurance Job at Northeast Delta Dental, Concord, NH

Q1dObmJ1L3lYbjhNREQ4eE1iNEx3NGRrcHc9PQ==
  • Northeast Delta Dental
  • Concord, NH

Job Description

Job Description

Job Description

Northeast Delta Dental in Concord, NH is looking to hire a full-time, onsite, Dental Insurance Customer Service Representative to work in our call center. We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization.

Our Dental Insurance Customer Service Representatives respond to questions from subscribers, producers, groups, and dental offices in a timely and accurate manner regarding Delta Dental products and claims.

The Customer Service Representative position earns a competitive salary at $22.00-$24.00/hour , depending on experience. We provide fantastic benefits , including health, life, dental, vision, short-term disability (STD), long-term disability (LTD), paid time off (PTO), paid holidays, a 401(k) plan, an independent retirement advisor, an employee assistance program, a tuition reimbursement program, and more ! If this sounds like the right business opportunity for you, apply today using our quick, mobile-friendly online application . We hope to meet you soon!

ABOUT NORTHEAST DELTA DENTAL

Northeast Delta Dental - a nonprofit member of Delta Dental Plans Association (DDPA) - is the region's most trusted name in dental insurance for companies, individuals, and families throughout Maine, New Hampshire, and Vermont.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

  • Researches claims and coordinates information from other departments to respond to customer inquiries.
  • Works collaboratively with other internal department personnel to resolve customer inquiries.
  • Authorizes adjustments to billing in order to resolve customer service issues.
  • Works with dental office personnel to clarify subscriber's coverage level, identify allowable procedures, and resolve billing issues.
  • Maintains positive rapport with dental office staff members to ensure a positive image of Northeast Delta Dental.
  • Composes and sends written correspondence via mail or email to subscribers and purchasers to answer questions, clarify benefits, or respond to inquiries.

KNOWLEDGE / ABILITIES / SKILLS:

  • Two years of related experience, or equivalent training, experience, and/or education
  • Bilingual skills a plus
  • A happy attitude
  • We want someone who will be warm and empathetic with customers and will diligently seek accurate answers to their questions

WORK SCHEDULE

The work schedule for this position is Monday - Friday, 8:50 a.m. - 5:00 p.m. This is an onsite position located at One Delta Drive in Concord, NH. All candidates must be authorized to work for any employer in the United States without sponsorship now and in the future.

Northeast Delta Dental is proud to be an equal opportunity employer.

IF YOU ARE READY TO SMILE WITH US ~ APPLY TODAY!

Location: 03301

Job Posted by ApplicantPro

Job Tags

Full time, Temporary work, Work at office, Monday to Friday,

Similar Jobs

Loro Piana

Loro Piana, Assistant Store Manager - Washington, DC (Washington) Job at Loro Piana

 ...Loro Piana, Assistant Store Manager - Washington, DC Join to apply for the Loro Piana, Assistant Store Manager - Washington, DC...  ..., preferably in a luxury retail environment. ~ Proficient in Microsoft Office, SAP, and other digital tools. ~ Excellent leadership,... 

Capgemini

Pega developer Job at Capgemini

Job Description "We are seeking a skilled Pega Developer with strong expertise in Pega PRPC and secondary proficiency in Java and JavaScript to design develop and maintain a Claims Management Application The ideal candidate will collaborate with crossfunctional teams...

Pacific Life Insurance

Director Actuary, Product Development & Pricing (Newport Beach) Job at Pacific Life Insurance

 ...A leading insurance firm in California is seeking a Director and Actuary for their Product Development team. This on-site role involves leading a team to develop and price innovative annuity products. The ideal candidate holds an FSA designation and has 8+ years of actuarial... 

Source Medical, LLC.

Physician Pediatrics - Competitive Salary Job at Source Medical, LLC.

 ...dedicated to making a real difference in the lives of children and teens aged 8 to 17 years old. Beginning June 2025, our system will...  ...outreach. Our crisis stabilization unit for kids, a living room model, will be designed as a warm, calm, and healing environment. An... 

MJHS

Director of Quality Management (Hospice & Palliative Care) Job at MJHS

 ...Job Description Job Description Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with a life-limiting condition. We offer a broad range of services in the community or facility-based to help patients and their families...