Call Center Customer Service Representative Dental Insurance Job at Northeast Delta Dental, Concord, NH

Q1dObmJ1L3lYbjhNREQ4eE1iNEx3NGRrcHc9PQ==
  • Northeast Delta Dental
  • Concord, NH

Job Description

Job Description

Job Description

Northeast Delta Dental in Concord, NH is looking to hire a full-time, onsite, Dental Insurance Customer Service Representative to work in our call center. We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization.

Our Dental Insurance Customer Service Representatives respond to questions from subscribers, producers, groups, and dental offices in a timely and accurate manner regarding Delta Dental products and claims.

The Customer Service Representative position earns a competitive salary at $22.00-$24.00/hour , depending on experience. We provide fantastic benefits , including health, life, dental, vision, short-term disability (STD), long-term disability (LTD), paid time off (PTO), paid holidays, a 401(k) plan, an independent retirement advisor, an employee assistance program, a tuition reimbursement program, and more ! If this sounds like the right business opportunity for you, apply today using our quick, mobile-friendly online application . We hope to meet you soon!

ABOUT NORTHEAST DELTA DENTAL

Northeast Delta Dental - a nonprofit member of Delta Dental Plans Association (DDPA) - is the region's most trusted name in dental insurance for companies, individuals, and families throughout Maine, New Hampshire, and Vermont.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

  • Researches claims and coordinates information from other departments to respond to customer inquiries.
  • Works collaboratively with other internal department personnel to resolve customer inquiries.
  • Authorizes adjustments to billing in order to resolve customer service issues.
  • Works with dental office personnel to clarify subscriber's coverage level, identify allowable procedures, and resolve billing issues.
  • Maintains positive rapport with dental office staff members to ensure a positive image of Northeast Delta Dental.
  • Composes and sends written correspondence via mail or email to subscribers and purchasers to answer questions, clarify benefits, or respond to inquiries.

KNOWLEDGE / ABILITIES / SKILLS:

  • Two years of related experience, or equivalent training, experience, and/or education
  • Bilingual skills a plus
  • A happy attitude
  • We want someone who will be warm and empathetic with customers and will diligently seek accurate answers to their questions

WORK SCHEDULE

The work schedule for this position is Monday - Friday, 8:50 a.m. - 5:00 p.m. This is an onsite position located at One Delta Drive in Concord, NH. All candidates must be authorized to work for any employer in the United States without sponsorship now and in the future.

Northeast Delta Dental is proud to be an equal opportunity employer.

IF YOU ARE READY TO SMILE WITH US ~ APPLY TODAY!

Location: 03301

Job Posted by ApplicantPro

Job Tags

Full time, Temporary work, Work at office, Monday to Friday,

Similar Jobs

CompHealth APP

Locum Tenens Nurse Practitioner - Family Practice Job at CompHealth APP

 ...Job Description CompHealth APP is seeking a Nurse Practitioner Family Practice for a locum tenens job in Eureka, California. Job Description & Requirements Specialty: Family Practice Discipline: Nurse Practitioner Duration: 13 weeks Employment Type:... 

Patio Enclosures Inc

Customer Service / Call Center Representative Job at Patio Enclosures Inc

 ...Customer Service / Call Center Representative Join to apply for the Customer Service / Call Center Representative role at Patio Enclosures by Great Day Improvements. Base pay range $17.00/hr - $18.00/hr Overview Great Day Improvements is a collection of... 

Excitingtravelnow

Social Media Coordinator Job at Excitingtravelnow

 ...About the Role: Help us inspire wanderlust online! As a Social Media Travel Coordinator with Exciting Travel Now , youll create engaging...  ...and community engagement Why Youll Love It: Remote creative flexibility Ongoing training in digital-... 

Textron

Air Intercept Controller Job at Textron

Air Intercept ControllerDescriptionWho We AreTextron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people.... 

LKQ

Auto Parts Delivery Driver - Safe, Customer‑Focused Job at LKQ

A leading automotive parts supplier in San Diego is seeking motivated individuals for delivery roles. The position involves safely operating a company vehicle, loading...  ...at least 1 year of relevant experience, a valid driver's license, and meet safety requirements. Comprehensive...