Job Description

Job Description

CapCenter is seeking a Closing Consultant to help pursue our mission: simplifying the homeownership journey with consolidated services, transparent pricing, and most importantly, a client-centric philosophy. This is a high growth role that we actively promote into operations and sales opportunities within 18 months.

In the Closing Consultant role, you’ll be the primary point of contact for CapCenter clients who are on the path to close a loan. Closing Consultants analyze our clients’ applications and supporting documents to ensure each loan meets our rigorous underwriting standards. Alongside your analysis, you’ll guide our clients, working internally with realtors, loan officers, underwriters, and insurance advisors so that all parties are set up for success at closing.

Here’s what you’ll need to know about the role, our team, and what it takes to succeed at CapCenter.

You will



In your first 30 days, you will:

• Secure an NMLS license (we’ll sponsor it!)
• Become a subject matter expert on lending
• Complete our introductory Consultative Sales training course

In your first 90 days, you will:

• Act as a trusted advisor and advocate for our clients as they prepare for closing
• Work collaboratively with others to ensure accuracy and efficiency at each step of the way
• Build on your communications and underwriting knowledge through learning modules, proprietary training, and live coaching
• Complete a self-assessment to build a blueprint for career progression at CapCenter

You are

• A critical thinker: we’re happy to teach the content, but you should be hungry to learn, comfortable thinking on your toes, and adept at solving problems.
• A communicator: most Americans buy less than five homes in their life – it's critical that you build trust, distill complex financial concepts simply, and listen actively.
• Self-aware: you’re looking for an opportunity to develop your strengths and weaknesses
• Driven to help others: you want to do good
• Ambitious: you want to do well
• A college graduate with a bachelor's degree

We hire for talent, not experience. You should be a solutions-oriented thinker who is not afraid to roll up your sleeves and tackle challenging problems.

You’ll get

• NMLS Certification
• Competitive salary, variable pay & annual bonus
• 401k (with matching!), health, dental, & vision
• Training to learn the home-ownership experience back to front.
• To participate in cross-functional collaboration that fosters lateral and vertical career growth
• The opportunity to help people through one of the most stressful and important transactions of their lives.

Our culture is growth oriented. Past Loan Analysts have been promoted into sales, operations, team lead, and market management roles.

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