Job Description

Lead Strategy. Build Relationships. Drive Growth.

Are you a forward-thinking financial leader with a passion for building lasting business relationships? We're looking for a Commercial Banking Manager or Assistant Vice President (AVP) to take charge of the strategic growth and oversight of our commercial banking program. In this high-impact role, you'll shape the future of our commercial services by expanding deposit offerings, enhancing member engagement, and delivering innovative solutions that meet the evolving needs of our business members. You'll collaborate across departments to ensure operational excellence and an exceptional service experience.

Position Level: Manager or AVP, based on experience

Salary: Commensurate with title and experience

What You'll Do:

• Lead the development and execution of our commercial banking strategy
  
  
• Expand commercial deposit services and drive portfolio growth
  
  
• Build strong relationships with business members and deliver tailored financial solutions
  
  
• Collaborate with internal teams to streamline processes and ensure compliance
  
  
• Champion a culture of service, innovation, and continuous improvement
  
  

What We're Looking For:

• Proven experience in commercial banking, business development, or relationship management
  
  
• Strong knowledge of commercial deposit services and financial products
  
  
• Strategic mindset with a hands-on leadership style
  
  
• Excellent communication, collaboration, and problem-solving skills
  
  
• Experience working in or with credit unions or community financial institutions is a plus
  
  

If you're ready to make a lasting impact and help shape the future of commercial banking in a mission-driven organization, we'd love to hear from you.

Core Responsibilities (Applicable to Both Titles)

• Oversee daily operations of commercial depository services, ensuring regulatory compliance and efficiency.
• Develop, expand, and market commercial banking products tailored to member needs.
• Manage escalated commercial member issues, ensuring high satisfaction levels.
• Partner with the commercial lending team to provide comprehensive financial solutions.
• Implement process improvements and digital transformation initiatives in commercial banking.
• Prepare and present performance reports, including key metrics and financial results.
• Serve as a primary point of contact for internal and external stakeholders regarding commercial banking operations.
• Ensure seamless integration of commercial services across delivery channels.

• Develop long-term strategic plans to grow and enhance commercial banking services.
• Lead high-impact initiatives that strengthen the credit union's competitive position.
• Represent the department in executive meetings and cross-functional leadership discussions.
• Oversee high-level product development and organizational alignment strategies.
• Provide mentorship to senior managers, ensuring departmental development.

Manager Level:

• Bachelor's degree in Accounting, Finance, Economics, Business Administration, or related field.
• Minimum three years of experience in commercial banking services.
• Demonstrated success in financial services leadership and team management.

AVP Level:

• Bachelor's degree required; MBA or professional certifications (CPA, CFA) preferred .
• Minimum five years of experience , including three years in a leadership role within commercial banking.
• Proven ability to implement strategic initiatives and manage large-scale banking operations.

Manager Level:

• Strong understanding of commercial banking products and services.
• Proven ability to lead high-performing teams and manage operations effectively.
• Excellent problem-solving, decision-making, and financial reporting capabilities.
• Strong interpersonal and communication skills with a results-driven approach.
• Strong understanding of digital banking platforms and emerging industry trends.

AVP Level:

• Expertise in digital banking platforms and emerging industry trends.
• Strategic leadership experience, including driving innovation and long-term growth initiatives.
• Exceptional stakeholder management and negotiation skills.
• High-level financial acumen with experience overseeing regulatory compliance strategies.

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