Job Description

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Job Description

This is a dual role designed to provide backup support to our customer service team while assisting with backend billing and administrative tasks. You’ll work closely with a tenured Customer Service Representative to shadow, train, and eventually grow into a more senior role. This is a great opportunity for someone looking to build a long-term career in a stable, team-oriented environment. This position is 5 days onsite Monday through Friday 7:30am-4:00pm or 8:00am-4:30pm.

Key Responsibilities

• Assist with customer service inquiries via email and phone, supporting both the sales and service sides of the business.
• Manage order entry and help facilitate internal sales processes.
• Provide backup support for billing and invoicing tasks.
• Help coordinate administrative moves and updates related to customer accounts.
• Maintain accurate records and documentation across systems.
• Shadow and learn from senior CSR to eventually take on more responsibility.
  
  

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills And Requirements

• Previous experience in customer service or administrative support.
• Strong attention to detail and organizational skills.
• Comfortable working in a fast-paced, team-oriented environment.
• Excellent communication skills, both written and verbal.
• Willingness to learn and grow within the company.
• Must be reliable and able to work 100% onsite. Experience in the manufacturing, fabrication, construction, or similar industry.
  
  

If you have questions about this posting, please contact support@lensa.com

Job Tags

Full time, Monday to Friday,

Similar Jobs