Position
Bilingual (Japanese) E-commerce Manager
Summary
The company is a growing California-based e-commerce company that imports and distributes high-quality Japanese products, ranging from esports gear to industrial materials. We are seeking a versatile professional to join as one of our earliest full-time members. Reporting directly to the founder, you will play a critical role in scaling the business by managing end-to-end e-commerce operations, digital marketing, and creative content production in a hands-on startup environment.
Essential Duties
Operations & Fulfillment: Manage daily order fulfillment, packing, and shipping; handle English-language customer service; and oversee inventory tracking and warehouse workflow improvements.
Marketing & Content Creation: Plan and execute social media strategies (Instagram, TikTok); produce visual content and short-form videos; assist with product photography and influencer outreach.
Listing Management: Create and optimize product listings on Shopify and Amazon Seller Central, ensuring high-quality titles, descriptions, and imagery.
Business Support: Support new product launches and collaborate with the founder on strategic projects and service improvements.
Working Hours, Working style
Schedule: Monday – Friday (Standard daytime hours).
Style: 100% On-site (In-person) at the Costa Mesa office/warehouse.
Environment: Fast-paced startup requiring a balance between administrative office tasks and physical warehouse operations (packing/shipping).
Working Location Costa Mesa, CA 92626
Salary/Benefit
Salary: $50,000 – $70,000 per year (DOE).
Benefits: TBD
Qualifications
Required:
Native-level Japanese and Business-level English fluency.
1+ year of experience in e-commerce, digital marketing, or business development.
Legal authorization to work in the U.S. (No visa sponsorship provided).
Ability to perform physical warehouse tasks (fulfillment and packing) alongside computer work.
Preferred:
Proficiency with Shopify or Amazon Seller Central.
Experience in SNS management or content creation (Canva/Photoshop skills are a plus).
A proactive "startup mindset" with the ability to multitask in a small team.
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