Job Description

Job Description

Job Description

Job description

General / Store Manager – Role Overview

• Leadership & Team Management

Lead and mentor a team including Assistant Managers, Shift Leaders, and Crew to deliver exceptional service, maintain high standards, and foster a positive workplace culture.

• Day-to-Day Operations

Oversee all aspects of restaurant operations: scheduling, inventory, cleanliness, equipment upkeep, food preparation, and cash handling.

• Financial Performance

Drive profitability by managing food costs, labor, utilities, and controllable expenses while pushing for sales growth.

• Hiring & Training

Recruit, hire, train, and coach team members. Ensure ongoing development especially for shift leaders and new staff.

• Compliance & Administration

Ensure adherence to health, safety, wage, ADA, OSHA and Firehouse Subs policies. Keep records, complete legal paperwork, and prepare reports on time.

• Guest Experience

Champion "Heartfelt Guest Service." Handle customer issues, ensure product consistency, and maintain a welcoming atmosphere.

• Community & Brand Representation

Promote marketing initiatives and participate in community outreach, including supporting the Public Safety Foundation.

Requirements & Qualifications

• Experience:

Prior restaurant management (usually 3+ years) is required .

• Skills & Certifications:
• Proficiency in Microsoft Office or Google Suite
• Certification in food safety
• Strong financial literacy (P&L management, cost controls)
• Cash handling, scheduling, inventory management
• Physical Demands & Availability:
• Must be able to stand for long shifts and occasionally lift up to 50 lb
• Open availability including nights, weekends, and holidays
• Personal Qualities:
• Positive, organized, and customer-focused
• Excellent communication and leadership
• Ability to enforce policies while staying calm and professional

BBSI is top HR Consulting firm in the country and leading the way in talent acquisition efforts for gray collar skilled labor.

Company Description

BBSI is top HR Consulting firm in the country and leading the way in talent acquisition efforts for gray collar skilled labor.

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