Job Description

Job Description

Job Description

Housekeeping Room Attendant

"Join the Atira Hotels Family and Build a Legacy of Hospitality!"

Job Details

• Work Location: Springhill Suites Wauwatosa, 10411 W Watertown Plank Rd Wauwatosa WI 53226
• Job Type: Full-time
• Pay: $16 - $18 per hour
• Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends

Job Overview

The Housekeeping Room Attendant is responsible for performing routine cleaning and servicing of guest rooms and baths, ensuring the hotel maintains a positive image. The attendant must be pleasant, honest, and friendly, addressing guest requests and problems promptly and professionally.

Key Responsibilities

• Room Preparation and Cleaning:
  • Enter and prepare the room for cleaning.
  • Make beds, dust the room and furniture, and vacuum the carpet.
  • Replenish guestroom and bath supplies and amenities according to operational standards.
  • Clean the bathroom, closet, and floor corridor.
  • Perform rotation cleaning duties such as steam cleaning carpets, spring cleaning, and deep cleaning as required.
  • Ensure the security of guest rooms and privacy of guests.
• Guest Interaction and Requests:
  • Deliver and retrieve items on loan to guests, such as irons and ironing boards.
  • Attend to guest calls, requests, and complaints in the assigned area.
• Maintenance and Compliance:
  • Responsible for the cleanliness and maintenance of the work area.
  • Ensure compliance with standard operating procedures.
  • Maintain and secure hotel property within the work area.
• Quality and Performance:
  • Achieve and exceed guest satisfaction scores.
  • Maintain a professional attitude and work independently with attention to detail.
• Perform any other tasks/duties as assigned by the manager/ supervisor.

Qualifications

• Prerequisites:
  • Physical mobility and stamina required.
  • Ability to follow instructions and detail oriented.
  • Professional attitude and ability to work independently.
• Experience:
  • Previous hotel-related experience desired.

Benefits:

• Employee assistance program
• Employee hotel room discount
• Paid time off
• Paid training
• Professional development assistance

WHY YOU’LL LOVE WORKING WITH US:

• Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!
• Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
• Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
• Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
• Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

If you’re still with us, there’s only one thing left to do: Apply now and become part of something amazing!

Diversity, Equity, Inclusion & Equal Employment Opportunity at Atira Hotels:
Atira is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

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