IT Help Desk Technician Job at STI, Nashville, TN

RFdwaWF1SDFXM2tHQ3owMk9MQUR3WWRrclE9PQ==
  • STI
  • Nashville, TN

Job Description

We are looking for support to assist with ServiceDesk operations. As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions.

  • Customer Support for DHS Applications
  • Following up with customers to ensure full resolution of issues
  • Installing or changing software to fix issues
  • Remotely accessing software to resolve issues
  • Diagnosing problems
  • Reset AD and mainframe passwords and unlock accounts STI

Job Tags

Remote work,

Similar Jobs

McDonald's

Store Closer- Starting at $14.50/hr Job at McDonald's

 ...We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the...  ...schedule - part time or full time - give us a try. You must be 15 years of age or older to work as a Crew Member at McDonald's. Additional... 

Technology Security Associates, Inc.

Junior Cyber Security Analyst Job at Technology Security Associates, Inc.

 ...Job Description Job Description Junior Cyber Security Analyst TSA is seeking a Junior Cyber Security Analyst to serve as an Information...  ...is required. Duties/Responsibilities: A junior level person is responsible for assisting more senior positions and... 

MightyFly

Test Pilot Job at MightyFly

 ...ABOUT THE ROLE As a Test Pilot you will own building out the core functions of the flight test program. Specifically, youwill prepare MightyFlys experimental UAV aircraft for flight, conduct flight tests of the aircraft as the Pilot in Command, plan missions to support... 

Georgia Southern University

Temporary Faculty Political Science and International Studies Job at Georgia Southern University

 ...Temporary Faculty Political Science and International Studies Job ID: 279601 Location: Statesboro, Georgia Full/Part Time: Regular/Temporary: About Us Join Our Team at Georgia Southern! Georgia Southern is a dynamic university with three vibrant... 

Cyberstrike Group

SENIOR PROJECT MANAGER (WATER/ WASTE WATER) - LOUISIANA- URGENT with Security Clearance Job at Cyberstrike Group

Job Number: 232 Job Title: SENIOR PROJECT MANAGER (WATER/ WASTE WATER) - LOUISIANA- URGENT Job Type: Full-time Work Arrangement: On-site Job Location: Gonzales LA Salary: 160K Background * Design and manage water treatment systems * Lead projects for water distribution...