Job Description

1213 - NL River Street, Santa Cruz, California, United States of America

Job Description

Who is New Leaf Community Markets?

New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! Weve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.

Our mission is to be a purveyor of good from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that its our passionate staff who make it all possible. Were committed to taking care of our people by leading the way with progressive employment practices.

Every day, we work to create an atmosphere of openness, caring, trust, and fairness a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.

Ingredients Youll Bring to the Table:

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.

You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.

Whats on Your Plate:

Job Title: Meat Manager
Department: Meat & Seafood
Reports To: Store Manager
FLSA Status: Non-Exempt

Summary: Accountable for the overall success of the Meat & Seafood department, including financial stewardship, customer service, department conditions, merchandising, food and work safety, communication, hiring, training, and performance management. This is a management position and is responsible for providing leadership in line with company values and promoting a positive and progressive work environment in alignment with our company mission, vision, values, and policies.

Essential Duties and Responsibilities:

General Requirements:

• Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
• Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on needs and conditions of department.
• Represents company values. Works cooperatively and positively with fellow team members.
• Gives and receives feedback in a constructive manner demonstrating company Speak Up culture.
• Demonstrates approachability and fosters open communication. Creates an environment where staff are invested and encouraged to contribute ideas. Demonstrates a pro-active approach in resolving staff issues and conflicts.
• Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.

Position Responsibilities:

• Manages and provides oversight to all areas of the department. Assesses, prioritizes and delegates tasks and production. Directly responsible for management of all department staff.
• Wraps, weighs and prices meat and seafood products according to department policy, dating and government regulations in regards to tare weights and COOL Act.
• Ensures all meat and seafood items are cut, trimmed, and processed in accordance to company standards.
• Ensures department is stocked, rotated, faced and adheres to merchandising standards and category schematics. Demonstrates creativity and utilizes all tools and products in order to increase sales and minimize waste.
• Responsible for in-stock conditions. Maintains appropriate inventory levels to achieve sales and margin goals; adjusts for seasonal needs. Includes setting par levels and establishing daily production levels for case-ready back stock.
• Reads and understands merchandising information. Develops and executes merchandising plans to promote peak seasonal/ad item/holiday products, drive sales and create an optimal customer shopping experience.
• Coordinates with Promotions department to plan and conduct in-store tastings.
• Receives and unloads merchandise; checks quality, count for accuracy and condition. Communicates any issues to management and merchandising team.
• Maintains the organization, rotation and cleanliness of all back-stock areas with attention to product quality and expiration dates.
• Ensures customer needs are met which is to include, special orders are completed on time, schedules are written to meet peak sales hours and all top movers are readily available.
• Ensures department compliance with company organic standards.
• Proactively leads the department leadership team in analyzing monthly perishable inventory.
• Ensures that department adheres to company invoice, credit, transfer, and inventory procedures.
• Demonstrates and shares a solid knowledge of products in the store and industry trends with a general understanding of culinary terminology, product labeling and common dietary restrictions.
• Demonstrates a solid understanding of labor, sales and margin goals and factors that influence them. Meets labor and margin goals and schedules department accordingly. Develops and executes a plan when results do not meet expectations.
• Coaches department to maintain appropriate, accurate and organized inventory and back stock. Handles damaged and spoiled product according to company policy.
• Maintains a working knowledge of department equipment and is able to train staff and troubleshoot errors as needed.
• Leverages resources and labor to maximize efficiency, without compromising quality and service standards.
• Balances administrative tasks with presence on floor.
• Performs other tasks and duties as assigned.

Customer Service Skills: Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.

Supervisory Responsibilities: Demonstrates a solid understanding of supervisory responsibilities in accordance with company expectations and applicable laws. Manages and provides oversight to all areas of the team. Directly manages staff, including review writing, scheduling and providing ongoing coaching, hiring, development and feedback. Assesses, prioritizes and delegates tasks and workflow.

Education and/or Experience:

• 3+ years of retail management experience in a high-volume environment required. Prior grocery management or Butcher Shop experience preferred.
• Knowledge of retail Meat and Seafood departments required.
• Prior meat cutting / fabrication experience required.
• Mid to high-level proficiency with MS Office. Working knowledge with POS, inventory or other retail specific software preferred.
• Skills to manage financial results, including labor, sales and profit margin.

Language Skills:

Excellent written and verbal communication skills required.

Mathematical Skills:

Basic to intermediate math and computation skills required.

Reasoning Ability:

Skills to read, understand and follow through on verbal and written instructions. Skills to exercise good judgment at all times. Skills to resolve conflicts and analyze a variety of situations to find a solution.

Knowledge of English:

Should have the ability to speak, read and understand English.

Physical Demands:

This position works at a Heavy level. Required frequently and up to continuously to be on feet with a mix of standing and walking throughout shift. Sitting seldom required. Up to occasionally, dependent on location, required to climb stairs, step stool and/or ladders. Continuously required to: lift 1-10 pounds; push/pull 1-10 pounds; use arms, hands and wrists; grasping/squeezing. Frequently required to: lift 11-20 pounds; twist; reach at/above shoulder; reach below shoulder. Occasionally required to: carry 1-50 pounds; push/pull 11-20 pounds; bend/stoop; crouch/squat; reach at/above shoulder.

Work Environment:

Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and/or chemicals. In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities.

Why Youll Love Working at New Leaf Community Markets:

• Amazing Benefits Package Including comprehensive medical, dental, vision, and 401k at 25 hours a week.
• Great earning potential with the opportunity for growth within our family of brands.
• Paid Parental Leave available.
• Lifestyle Scheduling.
• Public Transport Benefits.
• Paid Community Service Hours.
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations.

1213 - NL River Street, Santa Cruz, California, United States of America

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