Office Manager Job at BASS Medical Group, San Ramon, CA

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  • BASS Medical Group
  • San Ramon, CA

Job Description

Job Type


Full-time

Description

Core Values: Good Judgement, Teamwork, Honor Commitments, Professional Conduct, Punctuality and Timeliness.


Job Summary

The Practice Manager is responsible for day-to-day management of all practice operations, oversight of the Epic schedule, employee satisfaction, and maintaining the overall reputation of the practice. The Practice Manager must foster a professional work environment with the goal of providing high-quality patient care and exceptional patient experience. The Practice Manager will report to the Sr. Corporate Manager.

Qualifications

The Practice Manager must possess strong interpersonal communication, managerial, problem-solving, and decision-making skills. The practice manager must be a skilled user of Epic EHR and Microsoft Office suite.

Job Responsibilities

•Oversee all aspects of day-to-day practice operations


•Delegate work, cross-train, and coordinate coverage for front and back-office staff

•Evaluate candidates for hire, conduct interviews, and complete all hiring procedures for practice staff

•Manage timecard approvals and requests

•Conduct bi-annual performance reviews

•Manage the employee disciplinary process

•Manage orders for supplies and equipment

•Manage accounts payable and practice credit card

•Manage team calendar and provider schedules

•Regularly review and update online practice and provider information


•Address practice-level patient concerns and complaints

•Act as liaison between the practice and BASS administrative team

•Respond to all billing inquiries from the BASS billing team

•Follow up on outstanding patient balances


•Ensure positive performance in Value-Based Care programs

•Ensure compliance with state and federal regulations within the practice

•Ensure all practice staff complete mandatory training in a timely manner

•Assist with front and back-office tasks, as needed

•Respond to all provider requests and forward to the Sr. Corporate Manager, as needed.

Expectations

•Work setup: In-person, M-F, start when clinic opens


•Company Policies: Practice Manager must adhere to BASS Employee Handbook policies and company Core Values.

Team

•BASS Corporate division: San Ramon (Pending Job description. Ad will go live once job description is received)

Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.


Health & Welfare Benefits : Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA.


Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.


Work/Life Balance Benefits : Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.


Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance


Compensation will be based on experience

Pay Scale/Ranges:

$21.00-$96.00/hour (and the hourly equivalent for salaried employees).*

*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.

Job Tags

Hourly pay, Full time, Work at office,

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