Job Description

Location: Cascade Township/Grand Rapids, MI About Redwood:At first glance, Redwood Living, Inc. (Redwood) is a company that builds and manages single-story apartment homes. But when you look closer, you'll see we are so much more. We are builders, innovators, and individuals who go the extra mile. Our success is driven by the incredible people who make up our workforce. Our Redwood Ambassadors are not only passionate and talented but also empowered to make decisions that enhance the lives of our residents and their fellow employees. Join us and be part of a team that values creativity, dedication, and the power to make a difference. We live by eight core values that guide everything we do:• Do One Thing Really Well• Be Entrepreneurial• Serve Those You Lead• Deliver More Than Expected• Communicate Openly and Honestly• Instill Family and Team Spirit• Demonstrate Integrity and Authenticity• Be Nice and Have Fun Position Overview:The Neighborhood Manager is primarily responsible for showing apartment homes, conducting local marketing efforts, and assisting residents and prospects daily. Additional responsibilities include preparing lease agreements and coordinating resident events. The Neighborhood Manager works alongside the Regional Manager and oversees the maintenance team to provide the best resident experience. Duties & Responsibilities: Conducting apartment home tours to potential prospects Answering phone calls and emails Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments Scheduling resident appointments to discuss renewal rates and leasing options Walking through units prior to resident move-in date Completing move-in paperwork Completing all lease applications and notifying prospective residents Ensuring grounds are well kept and addressing any concerns with maintenance Adhering to company standards for paperwork, resident files, budgets, and controlled expenses Traveling between Redwood neighborhoods may be required Overseeing on-site staff, assisting in hiring, disciplinary actions, and approving bi-weekly timecards Being accessible for calls or emergencies outside regular hours as needed All other related duties, as assigned Required Qualifications: High school diploma or equivalent 1 year management experience Valid driver’s license General computer efficiency Preferred Qualifications: Prior sales or leasing experience Exceptional customer service skills Ability to operate smartphone, tablet, and computers Physical Requirements: Lift up to 20 pounds and the ability to sit, stand, bend, and walk Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work:Redwood Apartment Neighborhoods | Employee Benefits & Perks Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. PIf8c5b22649b2-25448-388147045c143e31-5e48-4549-b638-05792d185386

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