Job Description

Job Summary

Provides excellent customer service to all employees and external guests through answering all incoming calls and greeting all guests in a professional and friendly manner.

This is a part time position; 2-3 days per week with the hours of 7:45am - 5:00pm.

Responsibilities

• Maintains and operates switchboard.
• Answers all incoming calls and ensures that all phone calls are handled in an efficient and courteous manner
• Acts as a customer resource regarding the products, structure and operation of the company in order to direct incoming phone calls to the appropriate individual
• Greets all visitors in a courteous professional manner
• Responsible for visitors signature of safety initiatives per process spec SU H-7 64009
• Maintain visitor PC greetings
• Play an active role in promoting safety and reporting unsafe or suspicious activity to HR personnel
• Other duties as assigned

Qualifications

• Knowledge of and basic skills in MS Word and Excel
• Attentive to details
• Previous experience preferred
• Confidentiality
• Neat, professional appearance
• Strong customer service orientation

The selected candidate will be an employee if Kelly Services with placement at Phoenix Contact in Middletown, PA. The selected candidate will be required to complete Kelly Service's application, onboarding and pre-employment screening process.

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 x3490 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.

Notice to Staffing Agencies, Placement Services, and Professional Recruiters:

Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact's resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Director of Organization Development and Talent Acquisition or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.

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