Salesforce Administrator Job at Mobycap, Austin, TX

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  • Mobycap
  • Austin, TX

Job Description

We are seeking a skilled Salesforce Admin with 3-5 years of experience to join our team. The ideal candidate will have a strong background in Salesforce Sales Cloud, Service Cloud, and Financial Services, with a focus on functional, hands-on configuration. This role does not require development or coding but emphasizes integration, data management, and best practice solutions.

Key Responsibilities

  • Integration Tools: Utilize Zapier and Make for seamless integrations.
  • Salesforce Configuration: Hands-on configuration of Salesforce Sales Cloud, Service Cloud, and Financial Services Cloud.
  • Requirements Gathering: Transfer and document requirements from stakeholders and end users.
  • User Support: Work closely with end users to ensure effective use of Salesforce.
  • Collaboration: Partner with the Technical Architect to implement solutions.
  • Plaid Integration: Manage and support Plaid integration.
  • Banking and Loan Servicing: Leverage experience in banking and loan servicing management tools.
  • ETL and Data Management: Utilize ETL tools and manage data effectively.
  • Best Practices: Implement best practice solutions and build strong relationships with stakeholders.

Qualifications

  • Experience: 3-5 years of Salesforce administration experience.
  • Certifications: Salesforce Admin 201 certification. Advanced Admin and Platform App Builder certifications are nice to have.
  • Technical Skills: Proficiency with integration tools (Zapier and Make), ETL background, and data management.
  • Industry Knowledge: Experience in banking and financial services, particularly with loan servicing management tools.
  • Soft Skills: Strong communication, problem-solving, and relationship-building skills.

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