Valet/Porter Job at Clay Subaru, Norwood, MA

Q1d0cWIrRHdYWDhERERrME1Md0R4NFpy
  • Clay Subaru
  • Norwood, MA

Job Description

Job Description

Job Description

Description:

Job Title: Service Drive Valet

Location: Clay Subaru of Norwood

Job Type: Full-Time/Part-Time

Reports To: Service Manager

Job Summary: The Clay Subaru Valet is responsible for providing exceptional customer service by efficiently managing the parking and retrieval of customer vehicles. This role involves greeting customers, assisting with vehicle handling, and ensuring a smooth and welcoming experience for clients visiting the dealership.

Key Responsibilities:

  1. Customer Interaction:
    • Greet customers with a friendly and professional demeanor upon arrival.
    • Provide clear and accurate information about service processes and estimated wait times.
    • Assist customers with vehicle drop-off and pick-up. This consists of walking customers out to their cars after service is completed.
  2. Vehicle Handling:
    • Safely park and retrieve customer vehicles, ensuring proper handling and care.
    • Operate vehicles in accordance with dealership policies and traffic regulations.
    • Conduct basic vehicle checks (e.g., fuel levels, cleanliness) before returning to customers.
    • Keep track of customer and loaner keys
    • Manage loaner fleet: check in loaners when returned, inspect loaners for any damages or any customer belongings left behind, check gas level and fill with gas if needed, and bring to clean up when dirty.
    • Bring customer cars to clean up when requested
    • Assist with pick up drop off services (picking up the customer’s car at their home to bring it in for service and dropping it back off after the service is completed)
  3. Lot Management:
    • Efficiently organize and manage the dealership's parking lot to maximize space and accessibility.
    • Ensure vehicles are parked in designated areas and that the lot remains orderly and clean.
    • Ensure the security of the vehicles parked on the lot.
  4. Customer Service:
    • Address any customer concerns or inquiries promptly and professionally.
    • Coordinate with service and sales teams to ensure a seamless customer experience.
    • Provide assistance with luggage or personal items if needed.
  5. Safety and Compliance:
    • Follow all safety protocols and procedures to prevent accidents and damage to vehicles.
    • Adhere to dealership policies regarding vehicle handling and customer interaction.
    • Report any safety hazards or concerns to the appropriate manager.
  6. Administrative Duties:
    • Maintain accurate records of vehicle locations and service requests.
    • Assist with maintaining cleanliness and organization of the service drive.

Qualifications:

  • Valid Driver’s License: Must have a clean driving record and the ability to operate various types of vehicles.
  • Experience: Previous experience in a valet or customer service role is preferred but not required.
  • Skills: Strong communication and interpersonal skills; ability to work in a fast-paced environment; attention to detail and reliability.

Physical Requirements:

  • Ability to stand, walk, and move around the dealership lot for extended periods.
  • Comfortable working in various weather conditions.

Work Environment:

  • Indoor and outdoor work environments.
  • May involve exposure to noise, varying temperatures, and other environmental factors.

Additional Information:

  • Uniforms are provided and must be worn as prescribed.
  • Flexible work hours, including weekends
Requirements:

Job Tags

Full time, Part time, Flexible hours,

Similar Jobs

Trisent Technologies, LLC

Entry Level Java Developer Job at Trisent Technologies, LLC

Entry Level Java Developer Location Hybrid work in New York, NY : Candidates need to fill...  ...efficient, and maintainable code using Java programming language- Conduct thorough testing and...  ...Requirements:- Bachelor's degree in Computer Science or a related field- Strong... 

Deatria Walker - State Farm Agent

Customer Relations Representative - State Farm Agent Team Member Job at Deatria Walker - State Farm Agent

 ...proud graduate of the University of Cincinnati and a member of Delta Sigma Theta Sorority, and I've spent the past 17 years...  ...foundation to create a successful business centered on exceptional customer service and strong relationships. Our office is friendly, laid-... 

Talbott Recovery Campus - Universal Health Services, Inc.

Addictions Medicine - Physician Job at Talbott Recovery Campus - Universal Health Services, Inc.

 ...Addictions Medicine - Physician at Talbott Recovery Campus - Universal Health Services, Inc. summary: The role is for a board-certified Addiction Psychiatrist or Addiction Medicine Physician at Talbott Recovery Center in Atlanta, focusing on treating co-occurring substance... 

Heiler Painting LLC

Skilled Painter Job at Heiler Painting LLC

 ...Description Job Description Description: About the Job: Were looking for experienced house painters who want to make an impact while growing their careers. At Heiler Painting LLC, we foster a family-oriented atmosphere where youre more than just an employee you'... 

WME Express

Autonomous Vehicle Test Driver Job at WME Express

 ...Job Description Job Opening: Safety Driver for Self-Driving Cars &##128205; Location...  ...looking for safe and focused drivers to help test self-driving cars ! Youll sit in the...  ...Do Drive or ride in a self-driving vehicle during testing. Stay alert at all times...