Job Description

ACCOUNT EXECUTIVE

Tasks

• Seeks opportunities for business development in auto glass and automotive electronic
• Responsible for heading up expansion in new services/areas as well as continued expansion among existing clients.
• Grow sales and cultivate relationships with all new and existing customer segments including, but not limited to, insurance agencies, dealerships, fleet, body shops, and automotive electronics.
• Make B2B Cold Calls in-person, virtually, and over the phone.
• Building relationships with existing clients to increase share of wallet.
• Creating, negotiating, and closing dealer and commercial agreements.
• Increase revenue through generation of leads
• Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail
• Coordinate and facilitate Sales Presentations for clients
• Perform Lunch and Learn Presentations for Insurance, Dealership, and Fleet accounts
• Build, Maintain and Track Customer List in a Business management program
• Assist Dealerships, and Fleet accounts with referrals, conflict resolution, and customer service
• Build action plans and follow up a timeline for any incidents, performance issues, or other non-compliance of company policies.
• Report and thoroughly document any accidents or events related to customers or employees timely to Director and HR.
• Participate in external marketing and team building activities as requested.

Qualifications and Requirements

• High School graduate required, college degree preferred
• 5+ years in an outside sales role is preferred
• Clear speaking voice and pleasant demeanor, outgoing and charismatic personality

• Strong customer service skills
• Technical literacy with various operating systems, software, and office equipment
• Multi-tasking and critical thinking skills
• Good grammar and communication skills
• English fluency required, Bi-lingual in Spanish a plus
• Ability to travel up to 50% with some overnight travel occasionally
• Must have reliable transportation
• Must have a valid driver's license and be eligible for insurance coverage
• Working knowledge of CCC One estimating platform and/or GTS management system a plus
• Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT
• Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• Business hours of operation are Mon-Fri. 7:30am-5:30pm, maybe required to attend after-hour functions, overnight trips and special events.

Competencies (in order of importance)

• Integrity - Respect and accountability at every level and every interaction.
• Customer Service - Provide the highest level of customer service while building customer satisfaction and retention.
• Innovation - Develops and displays innovative approaches and ideas to our business.
• Teamwork - Contributes to building a positive team spirit, works collaboratively with all departments, and supports everyone’s efforts to succeed.

Lines of Communication

• The Account Executive reports directly to the assigned Director of Business Development and collaborates closely with the sales and operations team.

Working Conditions

• Frequently required to stand.
• Frequently required to walk.
• Occasionally required to sit.
• Frequently required to use hands and fingers.
• Continually required to talk or hear/listen.

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Equal Opportunity Employer
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