As part of our team, you'll be the cornerstone of the client experience. From answering questions and explaining benefits to guiding families through important decisions, you'll be the trusted advisor who makes insurance clear, simple, and stress-free. This role is about more than paperworkit's about building real connections, protecting futures, and making a difference every single day.
Build and maintain lasting relationships with clients after enrollment
Walk clients through benefit details, policy updates, and claims support
Break down coverage options in easy-to-understand language
Partner with team leads to improve onboarding and client service processes
Act as the primary point of contact for client questions and ongoing support
Engage in professional development and leadership training to advance your career
Excellent communication skills and a genuine passion for helping others
Comfortable using technology and remote collaboration tools
Self-motivated, organized, and detail-oriented
Previous customer service or insurance background is helpful (but not required)
Must be legally eligible to work in the U.S. or Canada
100% remote work with flexible scheduling
Weekly pay plus performance bonuses and incentives
Paid training and personalized mentorship to set you up for success
Fast-track career advancement with leadership opportunities
Supportive, mission-driven team culture focused on people first
The opportunity to make a meaningful impact by protecting families in your community
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