is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...competitive salaries and benefits in an exciting, entrepreneurial industry. Company/Location Overview: Thank you for your interest in... ...industrys highest honors Distiller of the Year by the International Wine & Spirits Competition. Job Description/Responsibilities: The...
...Fair" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior restaurant experience (preferred) Have a passion for great food and great fun Enjoy working in fast-paced environment Posted...
...around Albany, NY . Most positions are first shift with a pay scale of $20-30/hour based on experience & skill level. If you are a Concrete Finisher or Laborer and want to work alongside other proven Craftsmen who emphasize safety, productivity and superior workmanship...
...our clients health journey and create incredible memories while providing world-class client care. Responsibilities As a Caregiver with AccentCare, you will provide non-medical support, including personal home care and homemaking services. enabling clients to remain...
...include assessment, residential/inpatient, detoxification, day treatment, intensive outpatient and outpatient substance abuse... ...Mountain Manor Emmitsburg is looking for a Full-Time Day Shift Registered Nurse or Licensed Practical Nurse. Responsibilities The overall...