Job Description

Requisition No: 859022 

Agency: Veterans Affairs

Working Title: TRAINING MANAGER - SES

 Pay Plan: SES

Position Number: 50202101 

Salary: $55,500 - $65,000 

Posting Closing Date: 08/25/2025 

Total Compensation Estimator 

Requisition # [[ID]]

** Internal Agency – Only Current Employees of the Agency are Eligible to Apply**

TRAININ G MANA G ER – SES

FLORIDA DEPARTMENT OF VETERANS’ AFFAIRS

Bureau of Claims Services

VA Regional Office

Bay Pines, Pinellas County

Annual Salary: $55,500-$65,000

Paid Bi-weekly

Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to 6 credits per semester).

Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.  

SPECIAL NOTE:

  The Training Manager is responsible for planning, managing and coordinating the training and development activities, and staff of the Benefits and Assistance department. It is further responsible for overseeing the development of instructional materials, coordination of educational content, and the incorporation of current technology int instruction both with the Learning Management System (LMS), and outside of it both in-person and online learning, staff development and training.

MINIMUM REQUIREMENTS:

• An employee in this class must have served as a member of the Armed Forces of the United States; and must have been separated from such service with an honorable discharge. DD-214 - Member Co py #4 , must be p rovided.
• Current employee of the Florida Department of Veterans' Affairs.
• A Bachelor's degree from an accredited college or university college.
• Excellent written and oral communication skills.
• Excellent Interpersonal skills: ability to work well with others.
• Excellent computer skills, including proficiency in Microsoft Office. Suite and web-based applications.
• Successful Completion Level 2 background screening.

PREFERRED QUALIFICATIONS:

• Three (3) years of professional or technical experience in training, teaching and or conducting research and one (1) year of management experience.
• American Legion and FDVA accreditations.

POSITION DESCRIPTION:

This position is assigned to the VA Regional Office in Bay Pines, Pinellas County.

Responsible for the development and implementation of agency training through the Learning Management System (LMS) with People First. Overseeing the onboarding process for all new Benefits and Assistance employees.

Analyzes, plans and develops training programs and procedures utilizing knowledge of relative effectiveness of individual training, in-person and online training, on-the job training, meetings, conferences and workshops.

Responsible for the oversight and formulation of training policies and schedules, utilizing knowledge of identified training needs. Manage MOU with all training partners (NVLSP, American Legion)

Implements and manages the development and organizing of training manuals, competency outlines and check list, training curriculum, multimedia training and visual aids and staff development and training materials as needed.

Responsible for the implementation of staff development and training schedules, calendars, assignment of instructors, and recruitment of subject matter experts to assist in specialized training events/conferences.

Evaluate the effectiveness of training programs, trains instructors and supervisors in effective training techniques, monitor and evaluate instructor performance, provide feedback and training if necessary. Develop testing and evaluation procedures.

Responsible for the development, organization, coordination of Basic Supervisory Skill Management and Training Program and recruits SMEs from Federal and County Veteran Service Offices to provide knowledge and expertise.

Responsible for conferring with the Board of Directors, maintaining and providing monthly/quarterly reports for the Benefits and Assistance department. Identify staff development and training needs, production processes.

Responsible for ensuring agency compliance will all state and federally required training programs and processes. Reviews and evaluates training requirements and programs for compliance.

Performs other related duties as assigned, required and or necessary. 

This position is in the Selected Exempt Service System.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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